Contact
information
Address:
Department of Information Systems
Faculty of Business and Economics
University of Lausanne
Internef, 1015 Lausanne
Switzerland
Email: liudmila.zavolokina AT unil.ch
Researcher ID: Google Scholar

education
2020
PhD in Information Systems (with Prof. Dr. Gerhard Schwabe), Department of Informatics, University of Zurich, Switzerland
2013
MSc in Applied Mathematics and Informatics, Peoples’ Friendship University of Russia, Russia
2011
BSc in Applied Mathematics and Informatics, Peoples’ Friendship University of Russia, Russia
Research and professional experience
2024 – present
Assistant Professor (tenure-track) in Information Systems and Digital Innovation, Department of Information Systems, Faculty of Business and Economics (HEC Lausanne), University of Lausanne, Switzerland
Associated researcher and Group leader, Digital Society Initiative, University of Zurich, Switzerland
2021 – 2024
Postdoctoral Fellow and Group Leader, Digital Society Initiative, University of Zurich, Switzerland
2020 – 2021
Business-IT Consultant, Ergon Informatik AG, Zurich, Switzerland
2015 – 2019
Research assistant, PhD student, Information Management Research Group, Department of Informatics, University of Zurich, Switzerland
2013 – 2015
Business analyst and requirements engineer, LLC CRIF, Moscow, Russia
Research visits
2023
Visiting researcher, University of Sydney
2021
Visiting researcher, University of Luxembourg
FUNDED RESEARCH PROJECTS
2024 – 2025
DIZH Rapid Call project “ClarifAI: Making the Unseen Seen with an AI-assisted Propaganda Detection and Fact-Checking” with Prof. Dr. Alexandre Bovet
Website: dizh.ch
2024
Teaching Grant micro.innovation, UL Teaching Fund, University of Zurich
2023 – 2024
Innosuisse “Innocheck” with Xilva AG
2023 – 2026
DIZH Rapid Call project “Government as a Platform: Orchestrating stakeholders in crisis situations through digital platforms” with Prof. Dr. Gerhard Schwabe and Prof. Dr. Gianluca Miscione
Practice partners: Canton of Zurich, Swiss Red Cross, Ergon Informatik, Campax
Website: dizh.ch
2022 – 2023
DIZH Rapid Call project “Government as/is a platform: Orchestrating those involved in the refugee crisis through digital platforms in the Canton of Zurich” with Prof. Dr. Gerhard Schwabe
Practice partners: Canton of Zurich, Campax
Website: dizh.ch
2021 – 2025
DIZH fellowship “Digital ecosystems for public value” at the Digital Society Initiative, University of Zurich
Website: ifi.uzh.ch
2020 – 2021
Project “Decision-making regarding the use of blockchain technology in the cantonal administration”, State Chancellery Zurich with Prof. Dr. Gerhard Schwabe
Practice partners: State Chancellery of the Canton of Zurich, Ergon Informatik
Website: zh.ch
2017 – 2019
Innosuisse project “Blockchain Car Dossier” with Prof. Dr. Gerhard Schwabe
Practice partners: AdNovum, AMAG, Mobility Carsharing, AXA Winterthur, Strassenverkehrsamt Aargau
Website: cardossier.ch and ifi.uzh.ch
Publications
See page “List of publications”
Supervision of students
Supervision of 30+ BSc and MSc theses, University of Zurich
PhD students, University of Zurich (co-supervised with Prof. Dr. Gerhard Schwabe):
- Kilian Sprenkamp, AI-supported decision-making for public value creation (ongoing)
- Aleksandra Garazha, Government as a Platform (ongoing)
PhD students, University of Lausanne:
- Guillaume Franzoni Darnois, topic to be determined (ongoing)
Teaching activites
Lecturer
2025
2024
Lecture “Digital Innovation and Design Thinking” (MSc), University of Lausanne
Lecture “Information Management” (MSc), University of Zurich
2022
Seminar “Digital platforms and ecosystems” (BSc and MSc), University of Zurich
2020, 2021, 2023
Module “Business blockchains” (BSc and MSc), University of Zurich
Invited lecturer (individual lectures)
2023
Computational Social Science Seminar (BSc, MSc), ETH Zurich
2021, 2022
“Innovathon: The Digitalization of Mobility” (MSc, PhD), University of Zurich
2022
“Public value in digital platforms” (BSc), University of Applied Sciences – Public Administration and Finance Ludwigsburg
2020
“Agile software development” (MSc), University of Liechtenstein
2020
“Agile Organizations” (MSc), University of Zurich
2018, 2019
“Digital innovation” (MSc) and “Innovationsmanagement” (Certificate of Advanced Studies in Enterprise Management), University of Zurich
2018
“Digitalisierung mit Fokus Blockchain” (BSc), ZHAW Zurich University of Applied Sciences
Teaching assistant (to Prof. Gerhard Schwabe)
2018, 2019
Seminar “Information Systems” (BSc and MSc), University of Zurich
2016, 2017, 2018
Lecture “Information Management” (MSc), University of Zurich
2016
Lecture “Wirtschaftsinformatik” (BSc), University of Zurich
AWARDS, FELLOWSHIPS, PRIZES
Awards
2nd runner up for Best Paper Award at the ICIS (2024), Best Paper Award at the Wirtschaftsinformatik Conference (2023, nomination), Best Paper Award at the HICSS Digital Government Track (2023), Vinton Cerf Best Paper Award at the DESRIST (2019), 2nd runner up for Best Paper Award at the ICIS (2018), Best Paper Award at the HICSS Decision Analytics, Mobile Services, and Service Science Track (2019, nomination), “The best graduate 2011” for B.Sc
Fellowships
DIZH Postdoc fellowship, ECIS Junior Faculty Consortium, ICIS Junior Faculty Consortium, HICSS Doctoral Consortium
Prizes
TARGION dissertation prize in strategic information systems, digitalization and digital transformation (2019, nomination)
INDIVIDUAL SCIENTIFIC REVIEWING ACTIVITIES
Reviewer
for major information systems conferences (AMCIS, ECIS, ICIS, HICSS, WI) and journals (JIT, JMIS, JAIS, ISJ, Electronic Markets, BISE, IEEE TEM, ISeBM, AJIS)
Guest editor
two special issues at the Electronic Markets Journal
Associate editor
CAIS, BISE, ECIS, ICIS, Wirtschaftsinformatik Conference
Organisation of conferences and scientific events
Track / minitrack chair
2025
- Wirtschaftsinformatik Conference “Student Track”
2023
- Wirtschaftsinformatik Conference “’Distributed Trust, Privacy, and Security” Track
2018-2023
- HICSS “Enterprise blockchains” minitrack
Workshop organizer
2022, 2023
- interdisciplinary DSI Community Mobility workshop
2018, 2019
- Blockchain Workshop @UZH
Volunteer
ECSCW, DEGROWTH
MEMBERSHIPS IN SCIENTIFIC SOCIETIES, BOARDS
Member
Association of Information Systems (AIS), UZH Blockchain Center, UZH DSI Mobility Community, UZH Digital Innovation Grant board, UZH Digital Society Initiative PhD Scholarship board
TALKS AND OUTREACH ACTIVITIES
Oral contributions to scientific conferences and events
2024
- DESI Seminar, University of Lausanne, Switzerland – Think Fast, Think Slow, Think Critical: Designing an Automated Propaganda Detection Tool
2023
- ACM CHI 2023, Hamburg, Germany – Promoting Inclusiveness and Fairness through NFTs: The Case of Student-Athletes and NILs
- ACM CHI 2023, Hamburg, Germany – “This Could Be the Day I Die”: Unpacking Interpersonal and Systems Trust in a Local Sharing Economy Community
- Research seminar, University of Sydney, Australia – Think Fast, Think Slow, Think Critical: Designing an Automated Propaganda Detection Tool
2022
- JIT Special Issue Workshop, International Conference for Information Systems (ICIS 2022), Copenhagen, Denmark – Large Language Models in Information Systems Research
- Research seminar, University of Sydney, Australia – Management, Governance and Value Creation in a Blockchain Consortium
- ISJ Workshop (online) – Toward unpacking trust in a local sharing economy community in Switzerland
2020
- 5th European Conference on Artificial Intelligence in Finance and Industry, Zurich, Switzerland (online) – Blockchain in research and industry
2019
- International Conference on Design Science Research in Information Systems and Technology, Worcester, MA, USA – Why Should I Trust a Blockchain Platform? Designing for Trust in the Digital Car Dossier
- 52nd Hawaii International Conference on System Sciences (HICSS 2019), Maui, USA – Buyers of Lemons: Addressing Buyers’ Needs in the Market for Lemons with Blockchain Technology
- 52nd Hawaii International Conference on System Sciences (HICSS 2019), Maui, USA – Tribal governance: The business of blockchain authentication
2018
- International Conference for Information Systems (ICIS 2018), San Francisco, USA – Incentivizing Data Quality in Blockchains for Inter-Organizational Networks – Learning from the Digital Car Dossier
- MISQE Workshop, International Conference for Information Systems (ICIS 2018), San Francisco, USA – Building Together: Lessons Learned from a Blockchain Consortium in the Car Ecosystem
- 51st Hawaii International Conference on System Sciences (HICSS 2018), Big Island, USA – Blockchain Technologies from the Consumers’ Perspective: What Is There and Why Should Who Care?
2017
- Blockchain Workshop, Karlsruhe Institute of Technology, ForDigital, Karlsruhe, Germany
Outreach activities
Presentations at public events and non-scientific conferences
2024
- Speaker for the electronic identity group of the Federal Office of Justice, Switzerland – “Resilience in times of crisis – electronic identities for refugees from Ukraine” with Cédric Merz
- Speaker for UNHCR “Innovation hour”, international – “Algorithmic fairness in humanitarian data science” with Moises Maldonado
2023
- Panel speaker at DSI Democracy Event, Zurich, Switzerland “Democratising digital infrastructure”
- Speaker at DSI Democracy Event, Zurich, Switzerland “Designing an automated propaganda detection tool”
2022
- Speaker at GreenBuzz Thematic Event, Zurich, Switzerland – “Digitalization as a Key to Decarbonization – What role can blockchain play?”
- Collaboration.Zuerich, Zurich, Switzerland – Blockchain for Business
- Panelist at a panel discussion, “Women in Blockchain”, Cardano Foundation and UZH Blockchain Center, Zurich, Switzerland
- Panelist at a panel discussion, Finanzwoche 2022, University of Hohenheim, Stuttgart, Germany – “Value creation in the corporate blockchain world”
2021
- Panelist at a panel discussion, CareerElixier, University of Zurich – “How to make an impact: Academia vs. Business”
- Speaker in the international podcast “Blockchain won’t save the world”
- World Usability Day, UX Schweiz, Baden, Switzerland – “Können wir einer vertrauensfreien Technologie vertrauen?”
- DSI Community Mobility, University of Zurich – “Digital ecosystems for public value”
- Blockchain Center, University of Zurich – “Guiding decision-making regarding the use of blockchain technology in the cantonal administration”
- Inter-cantonal Workshop, State Chancellery Zurich– “Guiding decision-making regarding the use of blockchain technology in the cantonal administration”
- General Electric (GE), International – Blockchain for businesses
2020
- Long Night of Careers, Zurich, Switzerland – The reality of agile: insights in real projects
2019
- Panelist from Swissnex, representative of Switzerland at the Bengaluru Tech Summit, Bengaluru, India
- Davos Digital Forum, Switzerland – Business models with blockchain technology
- Colloquium at the University of St. Gallen, Switzerland – Design for trust in blockchain platforms
- The 65th CC Corporate Data Quality Workshop in Zurich, Switzerland – cardossier. Managing the life cycle of a car with blockchain technology
2018
- ITSL, Switzerland – cardossier. Managing the life cycle of a car with blockchain technology
- UZH Blockchain Centre, PhD Meetup, Switzerland – cardossier. Managing the life cycle of a car with blockchain technology
- ETH/UZH Blockchain Meetup, Switzerland – cardossier. Blockchain-based ecosystem for vehicles
- ZHAW Zurich University of Applied Sciences, Switzerland – cardossier. Das blockchain-basierte Ökosystem für Fahrzeuge
Articles in the media, public sector advice
- Saraga, D. (2022). Verteiltes Vertrauen. UZH-Magazin. Link (article about my research)
- Zavolokina, L. (2021). Können wir einer vertrauensfreien Technologie vertrauen? In Inside-IT. Link
- Zavolokina, L., Spychiger, F., & Schwabe, G. (2021). Leitfaden Blockchain in der kantonalen Verwaltung Zürich. Kanton Zürich. Link
- Zavolokina, L., Naef, A. (2020). Blockchain for business: redefining trust. In Smart Insights. Ergon Informatik AG. Link
- Zavolokina, L., Naef, A. (2020). Vertrauen neu definiert: Blockchain als Chance für Business-Innovationen. In kmuRUNDSCHAU.