Peer-reviewed conference proceedings

1. Messerschmidt, N., Sprenkamp, K., Sartipi, A., Tchappi, I., Wu, X., Zavolokina, L., & Fridgen, G. (2026). Towards Effective EU E-Participation: The Development of AskThePublic. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
2. Tang, R., Miscione, G., Katashinskaya, Z., & Zavolokina, L. (2025). Listening to Refugee Voices by foregrounding their Ethical Dilemmas in Digital Platform. In Proceedings of the International Conference on Information Systems (ICIS).
3. Zavolokina, L., Sprenkamp, K., Katashinskaya, Z., & Jones, D. G. (2025). Biased by Design: Leveraging AI Biases to Enhance Critical Thinking of News Readers. Thirty-Third European Conference on Information Systems (ECIS 2025).
4. Hoferer, N., Sprenkamp, K., Quelle, D. C., Jones, D. G., Katashinskaya, Z., Bovet, A., & Zavolokina, L. (2025). Effective Yet Ephemeral Propaganda Defense: There Needs to Be More than One-Shot Inoculation to Enhance Critical Thinking. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA ’25).
5. Katashinskaya, Z., Miscione, G., & Zavolokina, L. (2025). Mind the GaaP–Solution Traps in Crisis Response Applications. In Academy of Management Proceedings (Vol. 2025, No. 1, p. 11036). Valhalla, NY 10595: Academy of Management.
6. Jannibelli, M.L., Luo, J., Sprenkamp, K., & Zavolokina, L. (2025) Using Large Language Models for the Assessment of Sustainable Forest Investment Projects. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
7. ◆ Garazha, A., Merz, C., Schwabe, G., & Zavolokina, L. (2024) Resilience in Times of Crisis: Empowering Refugees with Self-Sovereign Identity. In Proceedings of the International Conference on Information Systems (ICIS).
8. Zavolokina, L., Sprenkamp, K., Katashinskaya, Z., Jones, D. G. & Schwabe, G. (2024) Think Fast, Think Slow, Think Critical: Designing an Automated Propaganda Detection Tool. ACM CHI Conference on Human Factors in Computing Systems.
9. Hartwich, E., Roth, T.H., Rieger, A., Zavolokina, L., & Fridgen, G. (2024) Negotiation and Translation between Discursive Fields: A Study on the Diffusion of Decentralized Finance. In Proceedings of the European Conference on Information Systems (ECIS).
10. Viguerie, C., Ciriello, R., & Zavolokina, L. (2024) Formative Archetypes in Enterprise Blockchain Governance: Exploring the Dynamics of Participant Dominance and Platform Openness. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
11. ☆ Kuhn, P., Zavolokina, L., Balta, D., & Matthes, F. (2023) Toward Government as a Platform: An Analysis Method for Public Sector Infrastructure. In Proceedings of the Wirtschaftsinformatik Conference.
12. Carvalho, A., Zavolokina, L., Bhunia, S., Chaudhary, M., & Yoganathan, N. (2023) Promoting Inclusiveness and Fairness through NFTs: The Case of Student-Athletes and NILs. ACM CHI Conference on Human Factors in Computing Systems.
13. Fedosov, A., Zavolokina, L., Krumhard, S., & Huang, E. (2023) “This Could Be The Day I Die”: Unpacking Interpersonal and Systems Trust in a Local Sharing Economy Community. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA ’23).
14. Spenkamp, K., Zavolokina, L., Dolata, M., & Angst, M. (2023) Data-Driven Governance in Crises: Topic Modelling for the Identification of Refugee Needs. ACM Annual International Conference on Digital Government Research.
15. Weigl, L., Barbereau, T., Sedlmeir, J., & Zavolokina, L. (2023) Mediating the Tension between Data Sharing and Privacy: The Case of DMA and GDPR. European Conference on Information Systems (ECIS).
16. Casalini, F., & Zavolokina, L. (2023) Do collaborative platforms create public value in public services? An explorative analysis of privately-owned public service platforms in Italy. EGOS Colloquium 2023.
17. ★ Zavolokina, L., Sprenkamp, K., & Schenk, B. (2023). Citizens’ expectations about achieving public value and the role of digital technologies: It takes three to tango! In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
18. Sprenkamp, K., Fernández, JD., Eckhardt, S., & Zavolokina, L. (2023). Federated Learning as a Solution for Problems Related to Intergovernmental Data Sharing. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
19. Weigl, L., Amard, A., Marxen, H., Roth, T., & Zavolokina, L. (2022). User-centricity and Public Values in eGovernment: Friend or Foe?. In Proceedings of the European Conference on Information Systems (ECIS).
20. Eckhardt, S., Sprenkamp, K., Zavolokina, L., Bauer, I., & Schwabe, G. (2022). Can Artificial Intelligence Help Used-Car Dealers Survive in a Data-driven Used-Car Market? In Proceedings of the Design Science Research in Information Systems and Technology (DESRIST).
21. Fedosov, A., Zavolokina, L., Krumhard, S., & Huang, E. (2022). Toward unpacking trust in a local sharing economy community in Switzerland. In Proceedings of the International Conference on Privacy-friendly and Trustworthy Technology for Society.
22. Baumann, J., Zavolokina, L., & Schwabe, G. (2021) Dealers of Peaches and Lemons: How can used car dealers use trusted car data? In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
23. ★ Zavolokina, L., Zani, N., & Schwabe, G. (2019). Why Should I Trust a Blockchain Platform? Designing for Trust in the Digital Car Dossier. In Proceedings of the Design Science Research in Information Systems and Technology (DESRIST).
24. ☆ Zavolokina, L., Miscione, G., & Schwabe, G. (2019). Buyers of Lemons: Addressing Buyers’ Needs in the Market for Lemons with Blockchain Technology. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
25. Schlegel, M., Zavolokina, L., & Schwabe, G. (2018). Blockchain Technologies from the Consumers’ Perspective: What Is There and Why Should Who Care? In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
26. Bauer, I., Zavolokina, L., Leisibach, F., & Schwabe, G. (2019). Exploring Blockchain Value Creation: The Case of the Car Ecosystem. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
27. Zavolokina, L., Spychiger, F., Tessone, C. J., & Schwabe, G. (2018). Incentivizing Data Quality in Blockchains for Inter-Organizational Networks – Learning from the Digital Car Dossier. In Proceedings of the International Conference on Information Systems (ICIS).
28. ◆ Oliveira, L., Zavolokina, L., Bauer, I., & Schwabe, G. (2018). To Token or not to Token: Tools for Understanding Blockchain Tokens. In Proceedings of the International Conference on Information Systems (ICIS).
29. Zavolokina, L., & Bauer, I. (2018). Simulation-based design for exploring and evaluating blockchain applications. In Proceedings of the International Conference on Information Systems (ICIS). (TREO Talk)
30. Miscione, G., Ziolkowski, R., Zavolokina, L., & Schwabe, G. (2018). Tribal governance: The business of blockchain authentication. In Proceedings of the Hawaii International Conference on System Sciences (HICSS).
31. Zavolokina, L., Dolata, M., & Schwabe, G. (2016). FinTech – What’s in a Name? In Proceedings of the International Conference on Information Systems (ICIS).
32. Zavolokina, L., Dolata, M., & Schwabe, G. (2016). FinTech transformation: How IT-enabled innovations shape the financial sector. In FinanceCom 2016 (pp. 75-88). Springer, Cham.

Publications in international peer-reviewed scientific journals

1. Casalini, F., & Zavolokina, L. (2025). From private platforms to public value: An exploratory analysis of privately-owned public service digital platforms in Italy. Government Information Quarterly.
2. Sprenkamp, K., Dolata, M., Schwabe, G., & Zavolokina, L. (2025). Data-driven intelligence in crisis: The case of Ukrainian refugee management. Government Information Quarterly.
3. Sprenkamp, K., Eckhardt, S., Zavolokina, L., & Schwabe, G. (2025). From Information-Seeking to Information-Asking: Designing RefuGPT, a Chatbot for Ukrainian Refugees in Switzerland. ACM Digital Government: Research and Practice.
4. Zavolokina, L., Bauer, I., Hacker, J., & Schwabe, G. (2024). Organizing for Value Creation in Blockchain Information Systems. Information and Organization.
5. Weigl, L., Amard, A., Roth, T., & Zavolokina, L. (2024). When Public Values and User-Centricity in e-Government Collide – a Systematic Review. Government Information Quarterly.
6. Carvalho, A., Anderson, C. & Zavolokina, L. (2024). Designing Incentives for Attracting Peer Reviewers to Information System Conferences. Communications of the Association for Information Systems.
7. Sprenkamp, K., Fernandez, J. D., Eckhardt, S., & Zavolokina, L. (2024). Overcoming Intergovernmental Data-Sharing Challenges with Federated Learning. Data & Policy.
8. Spychiger, F., Tessone, C. J., Zavolokina, L., & Schwabe, G. (2022). Incentivizing Data Quality in Blockchain-Based Systems – The Case of the Digital Cardossier. ACM Digital Library. ACM Distributed Ledger Technologies: Research and Practice.
9. Zavolokina, L., Zani, N., & Schwabe, G. (2020). Designing for Trust in a Blockchain Platform. IEEE Transactions on Engineering Management (IEEE TEM) Journal.
10. Bauer, I., Zavolokina, L., & Schwabe, G. (2020). Blockchain Value Creation in the Car Ecosystem. Frontiers in Blockchain.
11. Zavolokina, L., Ziolkowski, R., Bauer, I., & Schwabe, G. (2020). Management, Governance and Value Creation in a Blockchain Consortium. MIS Quarterly Executive (MISQE) Journal.
12. Bons., R. W. H., Versendaal, J., Zavolokina, L., & Shi, L. (2020). Potential and Limits of Blockchain Technology for Networked Businesses. Electronic Markets Journal.
13. Zavolokina, L., Schlegel, M., & Schwabe, G. (2020). How Can We Reduce Information Asymmetries and Enhance Trust in ‘The Market for Lemons’? Information Systems and e-Business Management Journal (ISeBM).
14. Zavolokina, L., Miscione, G., & Schwabe, G. (2019). Buyers of Lemons: Addressing Buyers’ Needs in the Market for Lemons with Blockchain Technology. Electronic Markets Journal.
15. Bauer, I., Zavolokina, L., & Schwabe, G. (2019). Is there a market for trusted car usage data? Electronic Markets Journal.
16. Zavolokina, L., Dolata, M., & Schwabe, G. (2016). The FinTech phenomenon: antecedents of financial innovation perceived by the popular press. Financial Innovation Journal, 2(1), 16.

Blog articles and other written work

1. Zavolokina, L. The Illusion of Ownership in Self-Sovereign Identity. (2025) ACM Interactions.
2. Saraga, D. (2022). Verteiltes Vertrauen. UZH-Magazin. Link
3. Zavolokina, L. (2021). Können wir einer vertrauensfreien Technologie vertrauen? In Inside-IT. Link
4. Zavolokina, L., Spychiger, F., & Schwabe, G. (2021). Leitfaden Blockchain in der kantonalen Verwaltung Zürich. Kanton Zürich. Link
5. Zavolokina, L., Naef, A. (2020). Blockchain for business: redefining trust. In Smart Insights. Ergon Informatik AG. Link
6. Zavolokina, L., Naef, A. (2020). Vertrauen neu definiert: Blockchain als Chance für Business-Innovationen. In kmuRUNDSCHAU.